Wrenk Insights

Expert takes on SaaS, AI & RevOps

Real stories, hard-won lessons, and practical strategies from 20+ years in enterprise SaaS. No fluff, no corporate speak—just insights that actually help.

Before You Trust Agentforce: How to Audit What Your Agent User Can Reach

An Agentforce agent acts through a Salesforce user. Whatever that user's profile, permission sets and sharing allow, the agent can reach. Old, over-broad access that no person ever used becomes a real exposure once an agent can act on it. Here's how to audit it.

8 min readOctober 22, 2026

Experience Cloud Guest Access Audit: What Anonymous Visitors Can Reach (and How to Check Before Spring '27)

A guest-access audit checks four layers: objects the guest user can read, records that sharing rules expose, fields that FLS allows, and values that are masked. Winter '27 adds warning icons; Spring '27 enforces a new masking field set. Here's how to audit before the enforcement.

Oct 16, 2026Read more

Agentforce Is On in Your Org: What to Inventory Before the Setup Toggle Goes Away

The Agentforce platform is now on by default for eligible orgs, and Salesforce plans to remove the Setup toggle later in Winter '27. Use the quiet period to inventory who can build agents, which agents exist, what they run as, and what they can reach.

Oct 16, 2026Read more

Salesforce Winter '27 Is in Your Org: What Already Changed, What Retires Next, and How to Find the Integrations That Will Break

Winter '27 is live. Profile filtering is enforced. Refresh tokens expire Nov 4, SOAP login() users need Use Any API Auth by Dec 1, the username-password flow retires Feb 20. Here's the calendar and how to find what breaks.

Oct 16, 2026Read more

Salesforce Is Rerouting Gemini 2.5 on October 20: Find What Calls It and Test Before the Switch

On October 20, 2026, Salesforce reroutes Gemini 2.5 Pro and Flash to Gemini 3.5 Flash, and Gemini 2.5 Flash-Lite to Gemini 3.5 Flash-Lite. Here's how to find what in your org uses these models and test before the switch.

Oct 14, 2026Read more

Salesforce Optimizer Is Retired: What to Use Instead (and What Still Needs a Connected Look)

Salesforce Optimizer was retired June 1, 2026. This piece maps what to use for security settings, metadata, and peer benchmarks — and where a connected diagnosis fits.

Sep 30, 2026Read more

Free Salesforce & SaaS Health Check: What You Learn in Three Answers

Wrenk's free health check gives a peer-benchmarked score from a short questionnaire — three answers produce a preliminary score; more answers refine it — without requiring an account. Here's what it measures and what it can't.

Sep 23, 2026Read more

Salesforce Headless 360: What It Means for Your Multi-SaaS Integration Stack

Salesforce launched Headless 360 at TDX 2026, turning every Salesforce capability into an MCP tool. Here's what it changes, what it doesn't solve, and why your other 60 SaaS apps still need a gateway.

Apr 22, 2026Read more

What Is MCP (Model Context Protocol) and Why Your Multi-SaaS Stack Needs It

MCP hit 97M+ monthly SDK downloads and 10,000+ public servers in 2026. Learn what Model Context Protocol is, why every major cloud vendor is racing to adopt it, and how it changes multi-SaaS integration forever.

Apr 13, 2026Read more

AI Agents Are Coming for Your SaaS Stack — Here's Why You Still Need an Integration Platform

AI agents dominate 2026 headlines, but they can't replace purpose-built SaaS integration. Compare MuleSoft ($1,250/vCore/mo) vs Boomi ($550/mo) vs Wrenk ($99/mo) and learn why orchestration still matters.

Apr 6, 2026Read more

The $47,000 Disaster That Changed How I Think About CRM Governance

A routine field deletion. A cascade of broken integrations. 3 weeks of firefighting. This is the story that made me obsess over platform health.

Jan 12, 2026Read more

AI Health Checks vs. Traditional Consultants: What the Data Shows

We analyzed 500+ health check runs across 50 orgs. The results challenge everything we thought we knew about platform audits.

Jan 10, 2026Read more

Your CRM Is Lying to You (Here's How to Check)

Data quality issues hide in plain sight. I'll show you the 8 metrics I check on every engagement—and the benchmarks that separate healthy orgs from ticking time bombs.

Jan 8, 2026Read more

McKinsey Says AI Will Replace 30% of Consulting Work. I Think They're Lowballing.

The latest research on AI in professional services validates what we've been building. But the real disruption is bigger than anyone's admitting.

Jan 5, 2026Read more

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